PAYMENT METHODS:
You can order from Bobcat Acres, Inc. with a major credit card (Mastercard, Visa, Discover, American Express and paypal).
All transactions are made in U.S Dollars.
We use a PAYPAL SECURE SHOPPING CART so you can be sure that your order information and credit card details are secure.
Your satisfaction is guaranteed. If you're product arrives damaged or you have purchased the wrong size clothing, we'll happily provide you a refund or exchange (minus the shipping amount) within the first 10 business days of the date you place your order.
HOW TO PLACE YOUR ORDER:
- Click the picture of the item you would like to buy.
- Choose your size, color and quantity. Once finished, click the "Add to Cart" button.
- When your done shopping and wish to see your shopping cart, click the View Cart in the upper right hand corner of the page and you will see your selections. In the shopping Cart you will see the calculated shipping for your items and the total cost including shipping.
Click the Checkout button to choose your methiod of payment, either Credit Card or PayPal, you will then be prompted to enter your shipping details, choosing your payment method, and so on. At any point if you wish to continue shopping, click the "CONTINUE SHOPPING" button. When finished shopping, click the "View Cart" at the top right of the page.
When entering your credit card information, make sure that you enter the EXACT BILLING ADDRESS that your credit card company has listed for your account. prices are in U.S. dollars. please consult your local bank if you need currency conversion details for countries other than the U.S.
PROBLEMS ORDERING:
If you are having problems ordering, one or more of the following may help:
- Make sure to enter the exact billing address appearing on your credit card statement
- Try re-starting your computer
- Try ordering on a friend's computer
- Order by mail with a money order (US and Canada only)
If these solutions don't work, please contact us.
SHIPPING INFO:
- We ship to anywhere in the U.S.. Shipping takes 7-15 days for all orders in the US. Packages in the U.S. are sent via the U.S. Postal Service Priority Mail. Please make sure you can receive mail from the post Office at the address you supply. We are unable to grant requests to send our packages via UPS or Fed Ex, even if you want to use your own account.
SHIPPING AND HANDLING RATES- DOMESTIC:
- USA: Shipping prices depend upon what your zip code is and the weight of your order (USPS Priority Mail has changed their entire pricing scheme and the pricing depends upon what zone your city falls in and how far it is from our fullfillment facility for that product).
COUNTRIES WE CURRENTLY SHIP TO:
- Bobcat Acres Country Store ships only to the following countries:
United States
RUSH SHIPPING:
- Rush shipping is dependent upon product availability and workload. Please contact us directly by phone to determine if we can rush your order. To find out when your order will arrive, check our shipping schedule. We are unable to grant requests to send our packages via UPS or Fed Ex, even if you want to use your own account.
RETURN POLICY:
- Your satisfaction is guaranteed. If anything has been damaged upon shipping your purchase will be refunded, (minus the shipping amount) within the first 30 days of the date you place your order. Returned shirts must be unworn and unwashed.
HOW TO SEND IN YOUR RETURN:
What You Can Return
Bobcat Acres, Inc. unconditionally guarantees all products we manufacture and sell at our online store to be free from defects of workmanship.
If you are not satisfied with the fit, quality, color, or size of a garment, you may return the product within 10 business days of purchase.
Items that have been laundered or altered in any way cannot be accepted for return.
How to Send in Your Return:
If you would like to return merchandise purchased at our online store please follow these instructions.
- place the items you wish to return in a box
- You must include a copy of the invoice
- please provide a brief reason for your dissatisfaction
Send to the following address:
Bobcat Acres, Inc.
1135 Cunlight Court
St. Cloud, Florida 34771
The sender is responsible for return postage. We urge you to use priority mail or a carrier that generates tracking numbers, as we will not be responsible for lost packages.
please allow 2-3 weeks for receipt and processing of your return. Once your credit is processed, a copy of the credit memo will be mailed to your billing address.
LINK EXCHANGE:
- We only link with related and reputable companies and organizations that we feel will benefit our customers as well as support the preservation of the country way of life. Please contact us directly for more information.
PRIVACY POLICY:
We value our customers and appreciate that you have chosen Bobcat Acres Country Store.
- Bobcat Acres is committed to protecting the privacy of our online visitors. We collect information from online visitors who ask to be on our newsletter mailing list and/or receive periodic email announcements. Anyone who wishes can choose to be removed from our mailing list at any time.
- In addition, online visitors who wish to purchase through our website must provide their name, email address, mailing address, phone number, and credit card number and expiration date. All credit card transactions occur over a Secure Socket Layer (SSL) Connection.
- All online visitor data collected by Bobcat Acres is protected against unauthorized access. We will not sell, trade, or give your personal information to other companies or organizations.
CHILDREN PRIVACY
We do not knowingly collect personal information from children under the age of 16. If we learn that we have personal information on a child under the age of 16, we will delete that information from our systems. bobcat Acres encourages parents to go online with their kids. Here are a few tips to help make a child's online experience safer:
- Teach kids never to give personal information, unless supervised by a parent or responsible adult. This includes name, address, phone, school, etc.
- Know the sites your kids are visiting and which sites are appropriate.
- Look for website privacy policies. Know how your child's information is treated.
- Check out the FTC's site:
- Click Here for more tips on protecting children's privacy online.
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